![]() I went back into ConvertKit and selected the code again and pasted it into the block in Squarespace. Solution: I went into their page and made sure the code block was formatted properly. They are pasting the embed code properly, but no matter what, it just isn’t showing up on the page. Problem: A ConvertKit form isn’t loading correctly on a website. Here’s some examples from actual past clients:Įxample 1: ConvertKit form not showing up properly in Squarespace And starting a new one resolves the issues. A lot of the times, I find that there may just be something a bit funky with the previous page/section/block/etc. What I will do is create a new page/index section/content block and type the content into the new block. Maybe it was working fine last night or last week, and all of a sudden it’s having issues today. There have been times when I’ve had an index section or page that should be working but something on it just isn’t loading properly or showing up the way it should. I can’t tell you how many times I’ve had a client hire me to fix a problem after spending hours trying to figure it out on their own… and when I step in, one of the first things I do is work backwards and start an aspect of their project over… and HALLELUJAH, it’s fixed in a matter of minutes. This one is along the lines of the previous two tips, but a lot of the time it’s the one thing that is never thought of. Tip 2: Log out and log back in.Īgain, this is a silly little thing, but sometimes just logging out of your Squarespace account and then logging back in to give it a try again can fix the problem. Sometimes, just simply refreshing your page can completely fix the problem. It could totally just be a tech glitch that you’re experiencing… whether it’s trying to get a content block in just the right spot or an image just looks a bit wonky. My dad is an IT guy, and I can’t tell you how many times he’s told me stories about how restarting a computer has solved an issue that someone had spent hours in frustration over. I know you might roll your eyes at this one, but it seriously is the best first thing to try when you’re experiencing issues. Here’s my top 8 tips to troubleshoot problems you are having with your Squarespace website… Tip 1: Refresh your page. So, in this blog post, I’m going to walk you through the top 8 tips that I recommend to every client who is experiencing issues to troubleshoot problems they are having with their Squarespace website. “I swear this seems like it should be so easy!”… and “Can you help!?”. And the question is usually “What am I doing wrong?”. ![]() Over the past 90 days (at the time of writing this in 2020), Squarespace has had a 99.97% up time, which is right up there with all the other ‘big names’ in the website hosting industry.īut I do get quite a few messages on occasion from previous clients or amazing fans who are having problems with something seemingly ‘easy’ that’s not working correctly. ![]() Sometimes quite a bit longer.Īnd the truth is that Squarespace is no different. Typically, these issues would resolve within 10-20 minutes, but sometimes (rarely) it was longer. Every company and every hosting platform will experience problems at some point or another.īack when I ran a Wordpress website, my website host would send emails at least 2-3 times a month letting us know that our sites were experiencing issues that would be resolved soon. There will be glitches and tech issues that arise. In the online world, there will always be times when a website goes “down” or has “downtime”. Why isn’t my Squarespace website working?
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